FAQs

Frequently Asked Questions

We understand you might have some questions about our AI trading automation services. Here are the answers to some of the most common questions we receive:

AI trading automation involves using advanced algorithms to analyze market data, identify trading opportunities, and execute trades automatically. Our AI system is designed to make informed decisions in real-time, maximizing your profit potential while minimizing risks.

Getting started is easy! First, sign up for our service and connect your trading portfolio using our secure API integration. Once connected, you can select the assets you want to trade, set your maximum balance for trading, and let our AI handle the rest. Our team will assist you with the setup process to ensure everything runs smoothly.

Currently, we support KuCoin for cryptocurrency trading. We are in the process of expanding our services to include forex and stock market trading on additional exchanges, which will be available soon.

Yes, a minimum balance is required to start trading. This ensures that our AI can effectively manage and execute trades according to the defined strategy. The specific minimum balance will depend on the exchange and the assets you choose to trade.

Absolutely! After meeting the minimum balance requirement, you can set a maximum balance that the AI can utilize for trading. This allows you to maintain control over your portfolio and manage your risk exposure.

You can monitor your trades in real-time through our client section, where you'll find a live profit and loss (P&L) overview for each running trade. Additionally, you can view the history of all trades and track the total profits generated since the start of your trading journey.

For each supported exchange, we have predefined a list of assets that you can trade, such as BTC, ETH, and other major cryptocurrencies. As we expand our services to forex and stock markets, additional assets will be available for trading.

Yes, we take security very seriously. Our platform uses advanced encryption and secure APIs to protect your data and ensure that your trading activities are safe and confidential.

No prior trading experience is necessary. Our AI handles the complexities of trading for you, making it accessible for both beginners and experienced traders. Our user-friendly interface and expert support team make it easy to get started and succeed.

You should not execute any trades on the same asset that the AI is working on. If you open or close a trade in the same asset, the AI will deduct portfolio changes and discard your trade. Our AI will not be responsible for any trades executed manually.

Yes, you can open trades in other assets not managed by the AI. However, make sure that the maximum allocated balance to the AI is not dropped; otherwise, the AI will not be responsible for those trades.

We charge 20% of the profit from each trade that is closed in profit. This fee will be deducted from a prepaid balance in your account, which is separate from your exchange balance.

The AI tool will automatically reopen a new trade on the same asset whenever a trade is closed in profit. It will continue to open new trades as long as there is sufficient balance in your account.

Currently, you can recharge your account using PayPal or USDT in our crypto wallet.

Our fee is 20% of the profit generated from trades, which the AI will deduct after closing each profitable trade.

If the balance is insufficient to cover the 20% fee, your account balance will go negative. This negative balance will need to be settled before you can open new trades.

Yes, you can select multiple assets and allocate a maximum balance for each asset to be used by the AI.

Each trade can take a minimum of 1 hour to any number of days. Even if the market experiences significant fluctuations, the trade may remain open longer. You can view your profit from running trades as "Unrealized Profit" and should not panic if trades extend beyond your expectations.

We only support spot trading. No margin trading, futures trading, or leverage is available through our AI tool.

Yes, during the trial, the trade size is limited, and you can only trade between $1 to $50 maximum.

Our aim is to provide you with a 99% guarantee that trades will close in profit. However, there is a 1% chance that a trade could close in loss.

Yes, you can stop a running trade at any time. However, if you choose to stop the trade, it will close at the current P/L, which may result in a loss.

Yes, you can stop the AI trading at any time. By stopping the AI, it will not start a new trade after closing the current one.

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out to us directly. We’re here to help you every step of the way.

A Secret of Trading Success.

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